Privacy Policy

1) Introduction & Scope

This Privacy Policy describes how ResinCraftsHub (“we”, “us”, “our”) handles your information when you visit our website, create an account, contact us, or purchase our products.

2) Information We Collect

• Identity & Contact: name, email, phone, shipping/billing address.
• Order & Payment: items purchased, amounts, timestamps. Payments are processed by secure third-party gateways; we do not store full card details.
• Technical: IP address, device/browser data, pages viewed, referrers, approximate location, and log data.
• Communications: messages you send us, support tickets, reviews, survey responses, and marketing preferences.

3) How We Use Your Information

• Process and deliver orders; provide customer support.
• Personalize content and product recommendations.
• Detect and prevent fraud, abuse, or security incidents.
• Send service emails and (with consent) marketing communications.
• Comply with legal obligations and enforce our terms.

4) Sharing & Disclosure

We do not sell your personal information. We may share limited data with:

• Service providers: payment processors, hosting, analytics, and couriers (only what’s necessary to perform their services).
• Authorities: if required by law, regulation, subpoena, or to protect rights, safety, or property.
• Business transfers: in a merger, acquisition, or asset sale, information may be transferred with appropriate safeguards.

5) Cookies & Tracking

We use cookies and similar technologies to keep your session, understand usage, and improve performance. You can control cookies via your browser settings. Disabling some cookies may affect site functionality.

6) Data Security

We employ reasonable technical and organizational safeguards (encryption in transit, access controls, backups) to protect information. However, no method of transmission or storage is completely secure.

7) Your Rights & Choices

• Access, correct, or delete your personal information (subject to lawful exceptions).
• Opt-out of marketing emails at any time via the unsubscribe link.
• Request details about how we process your data and lodge a complaint with a supervisory authority where applicable.

8) Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided information, please contact us to remove it.

9) Changes to This Policy

We may update this Privacy Policy to reflect changes in practices, technology, or legal requirements. We will post the updated version with a revised date at the top of this page.

10) Contact Us

Questions or requests about this policy?