Return & Exchange Policy

1) Eligibility for Returns

• Items must be returned within 7 days of delivery.
• Products should be unused, undamaged, and in original packaging.
• Personalized or custom-made items are not eligible for returns.

2) Exchange Policy

You can request an exchange for a product of equal or higher value. If the replacement is of higher value, the price difference must be paid.

3) Non-Returnable Items

• Gift cards or promotional items
• Items purchased during clearance sales
• Customized or special-order products

4) Refund Process

Once your return is received and inspected, we will notify you via email. If approved, the refund will be processed within 7–10 business days through your original payment method.

5) Damaged or Defective Items

If you receive a defective or damaged product, please contact us immediately with photos, and we will arrange for a replacement or full refund.

6) How to Initiate a Return

To initiate a return or exchange, contact our customer care team:

7) Policy Updates

We reserve the right to update this Return & Exchange Policy at any time. Changes will be effective immediately upon posting on this page.